Repair Your Lighter

If your Alfred Dunhill or S.T. Dupont lighter is in need of repair, we recommend you visit our Authorized Repair Service website at www.LighterRepairs.com.

Did you know that we have been in the business of repairing lighters since 1957 and can also repair many older-vintage lighter models as well?

...well, now you do.

How to send us a lighter for repair:
Pack the lighter securely with extra packing material (foam, plastic bubbles, newspaper, etc…) and ship the lighter in a small box or thoroughly reinforced mailing envelope. Use whatever shipping method/company you prefer, however, we HIGHLY recommend selecting an option that will allow you to track the shipment and obtain a proof of delivery if necessary.

Send the lighters to:
ARS Sales & Service
3450 Asheville Hwy
Hendersonville, NC 28791

Be sure to enclose a short note that clearly indicates your name and full billing/shipping address that includes a zip code and an apartment number if applicable. Also BRIEFLY describe the problem you are having with the lighter. If you are sending us a lighter for warranty repair, a copy of your previous repair invoice or sales receipt is necessary. All our repairs offer a 90-day warranty. Dunhill lighters offer a 1-year warranty.

Once we receive the lighter, we will send you a written estimate by regular mail, email, or fax (please indicate your preference).
We do not call with estimates.
Estimates usually are sent to you within 72 hours of our receipt of your lighter.

Repair times are 2-3 weeks from the date of payment for your repair. All lighters are shipped back via UPS Ground insured.